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ORDER
POLICY
CONTACT
Phone/Fax (213) 627-2756
orders@mayabrenner.com
Maya
Brenner Designs
411 W. 7th St. #614
Los Angeles, CA 90014
ORDER
CONFIRMATION
After placing an order, you will receive an email confirmation. You will
receive
a second email when your order is shipped so that you may track your package.
SHIPPING
In stock items will ship immediately. All others will ship within 2 weeks
of
placing the order. Orders are shipped insured UPS GROUND at a flat
rate
of $12.00 or as priority shipping of UPS 2 day air at a flat rate of $25.00.
8.25%
sales tax will be automatically charged to CA residents.
INTERNATIONAL
ORDERS
We welcome international orders. Please choose the international shipping
option
during checkout and your package will be shipped USPS global priority.
PAYMENT
METHODS
We accept Visa and Mastercard only. Please be sure to provide exact
billing address
for your card. Incorrect information may cause delays or cancellation
of your order.
RETURNS
If you are not fully satisfied with your purchase, please return it
to us within 2 weeks
of the date is was shipped to you. In order to make a return, please contact
us at
orders@mayabrenner.com for confirmation. For your protection, please
ensure that
your return is shipped insured mail and includes a copy of your receipt.
Please note
that shipping costs are not refundable. Maya Brenner Designs is
not responsible for
returns that are lost in the mail.
No
refunds on special orders.
Any questions regarding your order, please email orders@mayabrenner.com
PRICING
INFORMATION
To all our loyal customers - due to the increasing price of gold (up 40%
in the last year - yikes),
we have had to adjust our prices accordingly. We will continue to offer
online discounts
via our mailing list to help soften the blow. We look forward to your continued
support.
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